崗位職責
The Sales Manager handles groups less than 10 guestrooms, as well as the catering in house. Under the general guidance and supervision of the Director of Sales in coordination with the Director of Business Development, implements all sales activities and maximize business opportunities in his/her specific area of responsibility.
銷售經理在銷售總監的督導下,負責10間客房以上的團隊及其在店宴會,通過有效的銷售活動,在業務發展總監的指導下使他/她所負責區域的住房產量和收入最大化。
1. Implements all sales action plans related to the respective market (by segment and geographical ?locations) as outlined in the marketing plan.
依照銷售計劃根據各自的市場執行相應的銷售活動。
2.? Actively participates in achieving the departmental goals which contribute to the marketing budget.
積極地參與完成部門銷售任務,為整個部門達到銷售預算做出貢獻。
3. Closely monitors accounts revenue and business production for Corporate / FIT / M.I.C.E. accounts.
緊密的跟進所負責的客戶的收入產量,以及與公司商務、散客、會務相關的生意。
4. Maximizes up-selling opportunities whenever possible.
無論何時,最大化增加銷售額。
5. Assists the Senior Sales Manager and DOS in the forecasting of rooms’ revenue and ATR for Corporate / FIT / M.I.C.E. / LSG (Long Staying Guests) groups.
協助高級銷售經理和銷售總監預測未來房間的收入和公司/散客/會議/長住客/的平均房價。
6. Attends major travel functions and promotional events (i.e. trade shows) and promotes sales (rooms, catering, and other facilities and services) for the hotel.
參與主要的旅行社和會議的活動并促進酒店銷售(房間,宴會,服務以及其他設施)。
7. Plans sales trips, under the direct approval of Senior Sales Manager, Director of Sales or Commercial Director to major market areas, calling on accounts within the specific market areas. Reports to the Senior Sales Manager / Director of Sales on potential markets needing coverage.
在高級銷售經理,銷售總監或商務總監的直接批準下對主要市場的地區制定銷售拜訪計劃,對一些特別地區的市場進行電話銷售,向高級銷售經理或銷售總監匯報潛在市場客戶的需求范圍。
8. Get known all information of competitors, such as rate, top accounts and production, room, F&B and events, and report to DOS regularly.
了解并熟悉競爭對手的所有產品信息,包括公司協議價、主要客戶及其產量、酒店客房、餐飲、會務等,并定期向銷售總監匯報。
9. Work together and close communication with Banquet Sales Team to keeps updated with client relationships and overall business goals through regular entertainment and some activation.
與宴會銷售緊密溝通并協同工作,通過定期的酒店招待、宴請及舉辦主題活動來全面地保持好客戶關系。
10. To meet and welcome some top key accounts, group organizer and VIP guests upon check-in.
在主要客戶、團隊負責人及貴賓到店時歡迎其光臨或入住酒店。
11. Take responsibility to conduct hotel inspection for all walk in, meeting group and contracted clients and plan next step for future follow .
負責所有散客、團隊以及協議客戶參觀酒店并制定后期跟進計劃。
12. Maintains a high level of exposure for the hotel in major market areas through direct sales, telephone, fax, and written communications.
通過銷售拜訪.電話銷售. 傳真.通信方式為酒店主要市場保持一個高水準的位置。
13. To negotiate with accounts on banquet, outside catering events and coordinate with Banquet Department and follow-up revisions.
與客戶洽談所有相關宴會、會議、戶外活動等,并簽定協議。與宴會銷售人員配合跟進具體在店活動。
14. Develops increased room nights as well as Banquet revenue.
拓展增加住房產量,并同時增加宴會收入。
15. Maintains close communication with the Banquet Sales Team in the negotiation process of their accounts.??
在與客戶溝通及談判過程中,保持與宴會銷售人員的及時溝通。
16. The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.
如有必要 ,該部門有權更改或補充該職位描述。
17. Carries out any other reasonable duties and responsibilities as assigned.
完成任何其他合理的職責和被指派的職責。
崗位要求
1. University graduate, excellent command of written and spoken in English and Chinese language.
大學???,良好的中英文讀寫能力。
2. Minimum 5 years experience in similar capacity with international chain hotels.
具有至少三年在國際連鎖酒店的相關經驗。
3. Very familiar with local market and good at marketing trend anlysis.
了解本地客戶的情況并具有很強的市場分析能力。
4. Good skills of organization and presentation.
良好組織及展示技巧。
5. Sound communication skills.
具有良好的溝通技巧。
6. With strong teamwork spirit.
擁有較強團隊合作精神。
7. Good interpersonal skills.
較強的人際交往能力。
8. Ability to work under pressure and deal with stressful situations during busy periods.
能在強壓下勝任工作。
專業要求:計算機
上班地址:-云南-麗江-麗江市