1. To maintain a high customer service focus by approaching your job with the customers always in mind.
在整個工作過程中，始終保持高度的客戶服務意識。
2. To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
保持積極的工作態度，做好本職工作，并且主動解決問題，能夠始終清晰的與客人或同事進行交 流。
3. Tobe motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new stills or knowledge in order to improve your personal performance.
具有積極合作的精神， 以極其熱心的態度對待所有的工作，并且樂于借助一切機會學習新技能以便于改進自己的工作表現。
4. To be flexible, responding quickly and positively to changing requirements including the performance.
具有極強的應變能力, 反映迅速并以積極的態度面對要求的改變，包括任何工作要求的改變。
5. To maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.
具有極強的團隊精神， 通過合作及對同事工作的支持達到團隊的目標。
6. To contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel.
能夠提出對酒店的運作及環境有益的意見或建議。
7. To actively promote the service and facilities of the Hilton Hotels to guests and suppliers of the hotel.
能夠積極的向客人及供應商推薦酒店的服務及設施。
8. To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
在工作過程中能夠做好本職工作，保證自己及其他人的安全。
1. Preparing the supervisors file with daily function sheets and other food and beverage activities held in the hotel for the briefing.
協助主管做日常功能表和酒店餐飲部門例會內容的存檔。
2. Handle team member particulars such as inquiries of public holidays, vacation days due to team member and recording of medical records.
根據員工需要和醫檢結果處理員工公休和節假日的請求。
3. Arranges team member uniform request and accident reports.
建立員工制服請購和損壞的報告。
4. Types monthly team member attendance list and mark their attendance, split shift and transport allowance. After completion with manager’s signature to pass to Acｃｏｕｎｔs office for processing.
負責員工的考勤并記錄他們的出勤情況，完成后由經理簽字送到財務部。
5. New team member - to introduce to manager concerned. Arrange their Orientation meeting and the fire training session. Keep personnel record of all team member, personnel record compose of ａｄｄress, salary, status, birthdays and identity card number plus date of commencement.
負責向經理介紹新員工。安排入職培訓和防火培訓課程。記錄所有員工的個人信息：地址、薪金、級別、生日、身份證號碼以及入店日期。
6. Typing of productivity form, pertaining to the number of team member strength in respective section, overtime and numbers of extra labors involved.
建立人員編制表，其內容包括各部位人員的數量以及超出編制人員的數量。
7. Checking if weekly duty roster, keeping track of any changes involved with regard to change of shift or personnel on emergency leave such as medical leave or compassionate leave. After this marking the attendance report, total of split shift and transportation claims.
檢查每周的排班表并記錄員工班次變化和請假（如病假和喪假）并對其進行匯總。
8. Writes work orders for all section of the Food & Beverage Department, ｄｅｌivers to Engineering department stamps time) and follow up with the completion of work orders.
負責書寫餐飲部各部位的維修單并將其送至工程部，跟進維修工作的完成。
9. Arranges Food & Beverage Department office requisitions such as office materials, food requests, market lists, beverage requests, as also on general Storeroom request such as doily papers, silver foils, ｄｅｌi Shop cake boxes etc. to ensure a sufficient stock.
負責辦公室的請購比如辦公用品、食品請購、飲料請購、一般庫存請購包括餐巾紙、銀箔和蛋糕盒等方面的用品以確保有充足的庫存。
10. Writes letters and memorandums, follow up on memos.
通過寫備忘錄跟進留言。將最新的食品分發到相關部門。
11. Attends F&B Meeting, keep attendance and write minutes and distribution of minutes to all concerned.
參加主管會記錄主管出勤并作會議摘要并將其發放到相關部位。
12. Handles requests brought up by other department concerning Food & Beverage Department, handling of cake orders.
處理餐飲部各部位的請購需要。
13. Type and follow up on six months objectives. Arrange for team member and manager discussion on the Employee’s Progress Report. Also does translation to team member.
建立并根據近6個月的目標。安排員工和經理進行員工進步報告的討論并進行翻譯。
14. Check time cards - listing the number of days, lateness, absence without permission, medical leave reports etc.
檢查出勤卡－列出出勤天數、遲到、未經允許缺勤和病假報告等。
15. Collection of mails.
收集郵件。
16. Takes ｃｈａｒge of the filing system at the F&B office and keeps all the files in a good system.
負責餐飲部的文檔管理并保持文檔的條理性。
17. To assist F&B manager in scheduling meetings with clients.
協助餐飲部經理安排客戶的會見。
The management reserves the right to change / extend this job deｓｃｒｉｐｔion if necessary at any point
26. of time during her / his employment.
如有必要，該部門有權更改或補充該職位描述。
27. Carries out any other reasonable duties and responsibilities as assigned.
完成任何其他合理的職責和被指派的職責。

專業要求：計算機

上班地址：-浙江-寧波-浙江省寧波市北侖區黃山路699號