Manage all aspects the hotel’s restaurant service function.? Ensure compliance with standards of service and operating procedures.

管理酒店餐廳服務職能的各方面工作。確保符合服務規范和運營程序。

Effectively manage the restaurant operation

有效的管理餐廳的日常工作。

Oversee the Implementation of standards as detailed in the departmental standards and procedures manual

監督部門工作程序手冊中列出的各項規范的貫徹執行。

Enforce shift hand over procedures

執行交接班程序。

Enforce correct bill paying procedures

遵守正確的結賬程序。

Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily? specials; emphasis on up-selling certain products; etc

有效的進行交接班說明會，確保所有員工了解重要客人，特殊活動，每日特價，重點推銷某些產品等。

Encourage and motivate staff to?provide optimum service during all shifts

激勵在崗員工為客人提供卓越的服務。

Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile

與廚師和餐飲經理交流意見和客人的建議從而反應當前客人的情況。

Anticipate market changes and review operations when necessary

有效的預測市場的變化，并在必要時審評運營工作。

Up-sell property facilities

推銷酒店的設施。

Actively pursue cost saving measures

積極的實行節約成本的措施。

Mix your own shift hours to ensure you know what is happening in your department at all times (ie nights, days, week-ends and during the week, break, lunch and evening shifts)?

混合自己的輪班時間確保隨時了解部門內發生的事情(如夜班，白班，周末和周一至周五班，間休，午餐時間和晚班)。

Conduct monthly staff meeting to ensure all management projects, policies, new product, staff movement …etc are notified and documented.? During this time, encourage comments and ideas from staff for the interest of room service department?

召開月度員工會議確保通知所有管理項目，規章，新產品，員工變動并記錄在案。

Handle guests complaints professionally?

專業的處理客人的投訴。

Works with Superior on manpower planning and management needs

和上級領導一起進行人力規劃和管理需求。

Works with Superior in the preparation and management of the Department’s budget?
和上級領導一起編制和管理部門預算。

其他要求
國際聯號工作經歷：優先
語言能力：英語-一般
計算機能力：一般

聯系人：Wayne

上班地址：-廣東-珠海-香洲區情侶南路1號珠海仁恒濱海中心5棟