Oversees and directs all aspects of the Bell service operations
監督和指導行李服務的各方面工作。
Lead the coordination of any guests’ needs, special requests, and inquiries to ensure superior service and value for our guests.
領導協調客人的需求,特殊要求和請求來確保為客人提供卓越和超值的服務。
Supervise and direct Bell Desk activities and Bell Staff
對行李服務臺的活動和行李服務人員實施監督和指導。
Responsible for sorting and distributing guests and administrative mail and returning mail to the sender for forwarding mail
負責挑選和分發客人的信件及行政信件,并將無人接收的信件送返發信人。
Provide information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests
提供客人可能感興趣的關于酒店所有服務、當地名勝、餐館、醫生、觀光等方面的信息。
Be prepared to recommend first and foremost the hotel’s own Food and Beverage outlets before any other, making himself totally familiar with the operating times and each outlets benefits
最先向客人推薦本酒店的餐飲營業場所,熟知這些營業場所的營業時間和各自的特長。
Ensure the lobby is always kept in an orderly fashion
確保大廳始終保持整潔。
Coordinates the paging of guests in the lobby, Food & Beverage outlets, and where considered appropriate by the Management
在大廳、餐飲營業場所和其它管理層認為合適的地方協調對客人的呼叫工作。
Responsible for the maintenance of the hotel information directory (function board) and ensures that the information shown in current and accurate at all times
負責維護酒店信息簿(功能板),并確保所有信息的準確性和實效性。
Prepares efficient work schedule for Bell Services, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures
在考慮酒店入住情況和預測以及大規模的團組活動,特別是關于提前或延遲到達及離店的情況的前提下,為行李服務部員工準備高效的工作計劃,安排節日和假日。
Ensures that all bell staff are neat, clean and punctual at all times and that they perform the task assigned to them promptly and efficiently
確保所有行李服務人員隨時保持衣著整潔,工作守時,并且能夠快速和高效的完成任務。
上班地址:-廣東-珠海-香洲區情侶南路1號珠海仁恒濱海中心5棟